Clear Information
Campaigns and support opportunities should provide relevant information about the purpose, situation and support being requested.
TRUST & TRANSPARENCY
Clear information should be part of every act of support.
Global Relief Unity is designed to help people understand the needs, campaigns and support opportunities presented through the platform before they decide how they want to participate.
OUR APPROACH
What transparency means on the platform.
Transparency is not only about publishing information. It is also about providing context, communicating limitations and avoiding claims that cannot be supported.
Responsible Communication
Information should be presented carefully without creating misleading expectations about donations, campaign outcomes or support.
Review & Context
Information submitted for publication may be reviewed and may be updated when relevant corrections or approved changes are required.
Donor Choice
Supporters should have the opportunity to understand available information and make their own decision about whether and how to contribute.
CAMPAIGN INFORMATION
Understand the campaign before supporting it.
Published campaign information is intended to give supporters relevant context about the need, purpose and support being requested.
Depending on the campaign, information may include the campaign category, location, description, support requirement and other relevant details.
Campaign Purpose
Understand why support is being requested.
Relevant Context
Review the available information surrounding the situation or need.
Support Requirement
Understand what type of support the campaign describes.
Available Updates
Where applicable, published campaign information may be updated over time.
DONATION INFORMATION
Donations should be understandable and traceable.
The donation workflow is designed to collect relevant information so that submitted contributions can be recorded and, where applicable, reviewed.
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Donation Details
Relevant donor and contribution information may be collected as part of the donation process.
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Payment Information
Depending on the payment method, payment-related information may be submitted for record and verification purposes.
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Verification
Submitted donation information may be reviewed before a contribution is marked as received or verified.
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Records
Donation records will be handled according to the applicable platform processes and policies.
REVIEW & VERIFICATION
Publication does not remove the need for responsible review.
Information submitted to Global Relief Unity may be reviewed before publication or during the lifecycle of a campaign. Where applicable, records and supporting information may also be reviewed during donation verification.
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Submitted information may be reviewed.
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Additional information may be requested when clarification is needed.
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Publication or verification does not guarantee a particular campaign or donation outcome.
PRIVACY & DIGNITY
Transparency should respect people's privacy.
Providing context does not mean exposing unnecessary personal information. Information shared through the platform should be handled with appropriate care and respect.
Relevant Information
Information should be appropriate to the purpose for which it is being shared.
Consent & Respect
Personal stories and supporting information should be handled with consideration for the people involved.
Privacy
Personal information is subject to the platform's applicable privacy practices and policies.
IMPORTANT
Transparency does not mean that every outcome can be guaranteed.
Information available on the platform is provided to help people understand campaigns and support opportunities. A published campaign, submitted donation or support request should not be interpreted as a guarantee of a particular result.
Supporters should review the information available and make their own decisions about whether and how they wish to contribute.
GLOBAL RELIEF UNITY
Understand first. Support with clarity.
Explore published campaigns and review the available information before deciding how you would like to help.